Return and refund policy

Replacement Eligibility

You can request a piece-to-piece replacement only if:

The product has a genuine quality issue (e.g., damage, stitching flaw, misprint)

Request is made within 7 days of delivery

Product is unused, unwashed, and in original condition

Original tags and packaging are intact

You provide unboxing photos or video showing the issue

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Not Eligible for Replacement

Size exchanges (please check our size guide before ordering)

Minor color or fabric variation due to lighting/screens

Products that are washed, worn, or damaged after delivery

Any items bought under clearance or final sale

How to Request a Replacement

Share your Order ID and the issue with clear photos/videos

Our team will verify the issue and confirm replacement approval

We'll ship a replacement piece of the same product/style within 5–7 days

Notes

No refunds will be provided under any condition

If the exact product is out of stock, a credit voucher will be issued for your next purchase

For defective items, we cover return shipping costs

One-time replacement only per order

Customer Support

Mon–Sat | 10 AM – 6 PM

Email: support@oversizetshirts.in